24x7 IT Infrastructure Monitoring

Minimize downtime
Better Secure Your Data
Reduce Operation Costs

We keep your IT infrastructure running
stable, secure and reliable

GalaxyOne NOC* Services helps businesses monitor 24/7 infrastructure automatically to enable real-time updates to check the status of infrastructure’s performance.

By our NOC Services, businesses can proactively identify cyber threats before they have an opportunity to attack. Solving network issues faster can minimize downtime, better secure your data, ensure high stability for IT infrastructure and quick adaption to digital transformation needs.

1

24/7 monitor in real-time

2

Collect operation data

3

Identify cyber threats

4

Early warning any risks

5

Solve network issues faster

6

Send automatic reports

Services
Features
Services Benefits
Why
GalaxyOne?
Connection
Model

Services
Features

Services Features

We helps businesses monitor 24/7 infrastructure automatically to enable real-time updates

01

System Monitoring
  • Sharepoint Server
  • SharePoint Server
  • File and Directory
  • MS Exchange Server
  • Prometheus
  • Docker
  • Kubernetes
  • Cron
  • VMware Server
  • Windows Server
  • Linux Server
  • Linux Syslog
  • IIS Server
  • MySQL Server
  • SQL Server

02

Application Monitoring
  • Java Performance
  • .NET
  • Python
  • Ruby Performance
  • PHP
  • Node.js Performance
  • Full-stack observability

03

Website Monitoring
  • Website (HTTP / HTTPS)
  • Web Page Speed (Browser)
  • DNS Server
  • Mail Delivery
  • URL
  • Website Health
  • SSL/TLS Certificate
  • REST API
  • SOAP Web Service
  • FTP Server
  • REST API Transaction
  • Domain Expiry

04

Network Monitoring
  • Network Traffic
  • Load Balancer
  • VoIP
  • VPN
  • Firewall
  • Switch
  • Router
  • Storage
  • Wireless
  • Ping
  • Port (Custom Protocol)

05

Cloud Infrastructure Monitoring
  • AWS Resources
  • Azure Resources
  • GCP Resources

Services Benefits

Services Benefits

01

Detailed Report & Analytics

GalaxyOne will provide detailed report and analytics about the status of infrastructure performance, issues and problems related to network.

02

Issues Identified, Resolved Faster

GalaxyOne identify cyber threats before they have an opportunity to attack. Solving network issues faster can minimize downtime and better secure your data.

03

Cost Reduction

No costs for monitoring system. No costs for recruiting, training and operating IT human for monitoring. By NOC Services, businesses has period report about infrastructure.

04

Downtime is Significantly Reduced

NOC Services are necessary for 24/7 monitoring, maintaining and administering of the network infrastructure of businesses. Companies get information whenever an issue arises, so businesses immediate handles of incidents at all time.

05

IT Resources are Freed Up for Other Tasks

The IT team of businesses is free to do things more vital to the company than analyzing data and monitoring the network. This allows them to work on issues that arise of more importance than routine maintenance of systems and antivirus software.

06

Resource Management

NOC Services help to manage effectively network resources

Why
GalaxyOne?

Why GalaxyOne?

Ensuring our NOC Services running anytime with 99,99%,
We put all our efforts into equipping the system.

01

VPN and Connection System

Ensure 100% connections from customer’s IT system to GalaxyOne’s Network Operations Monitoring Center are protected by encrypted channels through VPN.

02

Operation Tracking System

Record all actions of the Technician during operation and troubleshooting.

03

Access Password Management System

Make sure only responsible people access the system according to customer’s authority.

04

Call Center System

Receive customer’s requests 24/7, store all communications content to improve and enhance service quality.

05

Report System

Proactively make recommendations and suggestions to optimize the system. Report weekly/ monthly/ quarterly/ yearly so that customers can handle the status of infrastructure system and make reasonable adjustments.

06

Network Monitoring Center

Ensure IT infrastructure running anytime and secure system data for customers.

Connection
Model

Connection Model

Ensuring 100% connections from Customer Site to GalaxyOne Site are protected by encrypted channels through VPN.

Warning Procedure

Services Deployment Procedure

How can we help?